Privacy Policy

This privacy policy explains how Axisdata Limited (“we”, “us”, “our”) collects, uses, stores and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Axisdata Limited provides web design, digital design, branding and related services.

Data controller: Axisdata Limited
Email: [email protected]
Website: https://axisdata.co.uk

We are the data controller for the personal data described in this policy.

Personal data we collect

We only collect data that is necessary, relevant and proportionate.
data you provide directly.

• name
• company name
• email address
• telephone number
• billing address
• project briefs and correspondence
• information submitted via contact forms

Data collected automatically:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring urls

This data is collected via cookies, analytics tools and server logs.

How we use your data

We use personal data for the following purposes:

• Responding to enquiries
• Providing our services
• Managing client relationships
• Issuing invoices and processing payments
• Improving our website and services
• Complying with legal and regulatory obligations

We do not use your data for automated decision making or profiling.

Lawful bases for processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: where processing is necessary to deliver agreed services
• Legitimate interests: for business administration, service improvement and security
• Legal obligation: where required by law or regulation
• Consent: where you have explicitly opted in, such as marketing communications

Where consent is used, you may withdraw it at any time.

Marketing communications

We only send marketing communications where you have opted in or where soft opt in applies to existing clients. You can unsubscribe at any time using the link provided in emails or by contacting us directly. We do not sell or rent your personal data to third parties.

Data sharing

We may share personal data with trusted third parties where necessary to operate our business, including:

• Hosting providers
• Email service providers
• Payment processors
• Analytics providers
• Professional advisers

All third parties are required to comply with UK GDPR and act only on our instructions.

International transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy regulations or standard contractual clauses.

Data retention

We retain personal data only for as long as necessary:

• Enquiry data: up to 24 months
• Client records: up to 7 years for legal and accounting purposes
• Marketing data: until consent is withdrawn

Once no longer required, data is securely deleted or anonymised.

Data security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure hosting environments
• SSL encryption
• Access controls
• Regular software updates

However, no system is completely secure and transmission of data is at your own risk.

Your data protection rights

You have the right to:

• Access your personal data
• Request rectification of inaccurate data
• Request erasure where applicable
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

Requests can be made by contacting us using the details above.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

ICO website: https://ico.org.uk

Cookies

Our website uses cookies to improve functionality and analyse usage. For full details, please refer to our Cookie Policy.

Third party links

Our website may contain links to third party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on our website.

Contact us

If you have any questions about this privacy policy, please contact us using the details above.